Clients drive what we build.
At PatientsVoices®, meeting the unique needs of each health system is an absolute priority. We make it easy to listen to your patients and make meaningful changes. Scroll down to read what some of our current clients are saying.
“PatientsVoices provides insight and direction to the massive amounts of qualitative feedback from our patients and families. Each year, we use their statistical analyses to help drive our strategic plan and improvement work. In the new age of shortened experience surveys, we know we’re getting a complete picture by more closely monitoring comment trends and sentiments. Our partnership has been a game changer. It not only solidifies our direction, it also allows us to easily share patient and family examples. This helps front-line teams relate to their experiences.”
— Katie Taff, MBA, MHA, CPXP, Director of Patient and Family Engagement, Children’s Mercy Kansas City
“PatientsVoices enables us to focus on the priorities coming through patient and family comments so we are not overwhelmed by the volume. They provide direction as to where our initial focus could gain us the best outcome.”
— Executive Director, Family Services, Large Integrated Health System
“As the primary liaison between patients, families and our clinical teams, PatientsVoices has equipped me with a robust set of tools. Their products allow me to explain in detail what the numbers represent. Not only do their reports provide the numerical backing for our science-minded clinicians, they also provide in narrative form the emotional reality that patients and families experience. This information is useful not only in identifying the largest areas of opportunity, but also in providing a connection to the 'mission moments' that recognize our amazing staff.”
— Amanda Montalbano, MD, MPH, FAAP, Medical Director of Patient and Family Engagement,
Children’s Mercy Kansas City